Privacy Policy
We respect and lawfully protect your personal information. This policy explains how we collect, use, store, and safeguard information when you visit alfclimbing.com.
1. Information We Collect
This website is the official showcase site for our climbing holds and climbing engineering services. At this stage, we only collect information you actively submit via the inquiry form, including:
- Company / Gym name
- Contact person name
- Phone number
- Email address
- Shipping address
- Invoice / billing details
- Your project requirement description
- Special requirements
2. Cookies and Similar Technologies
We may use strictly necessary cookies to maintain core site features (such as language preferences and consent status). When analytics tools are introduced in the future, the related cookies will be disclosed in this banner and activated only after your consent. You can manage or delete cookies via your browser settings, although some features may be affected.
3. Purpose of Use
The information we collect is used solely for: responding to your inquiries and quotations; delivering integrated climbing engineering services; improving our products and services; and fulfilling legal obligations. We will not use your information for purposes not described in this policy.
4. Retention Period
Your inquiry information will be retained for the shortest period necessary to fulfill the inquiry purpose, and then deleted or anonymized. The specific retention period is subject to legal confirmation.
5. Sharing with Third Parties
Except with your consent, where necessary to fulfill an inquiry / quotation / contract (e.g. logistics, invoicing third-party providers), or as required by law, we will not share your personal information with any third party. Authorized third parties are bound by equivalent confidentiality and security obligations.
6. Your Rights
In accordance with applicable laws such as the Personal Information Protection Law (PIPL) of the PRC and GDPR for EU visitors, you have the right to access, correct, and delete your personal information, withdraw consent, and to lodge a complaint. To exercise these rights, please contact us using the details at the end of this policy.
7. Security Measures
We apply HTTPS encrypted transport, access control, and log auditing to prevent information leakage, damage, or loss. See our security practices for details.
8. Policy Updates
This policy may be updated from time to time. Updates will be published on this page. Material changes will be additionally highlighted via site notice or banner.
9. Contact Us
If you have any questions about this policy or your personal information, please contact us via:
- Jining Industrial Park, Ulanqab, Inner Mongolia, China
- +86 137 1767 7732
- Mon – Fri, 8:30 – 17:30
- ALF Sports Equipment Co., Ltd.
This policy is a general template. Specific terms (including retention periods and third-party lists) are subject to the final legal-confirmed version.